Return & Refund Policy — Apparel Onlinee

We want you to love your purchase. If something isn’t right, here’s exactly how returns work.

Eligibility

  • 30 days from the delivery date to request a return.
  • Items must be unworn, unwashed, and in original condition with tags attached and original packaging.
  • Final-sale / clearance items marked “non-returnable” at purchase cannot be returned.

How to start a return (3 steps)

  1. Email support@apparelonlinee.com with your order number and reason — we reply within 1 business day with a return authorization and instructions.
  2. Ship the item(s) back to: 123 Main Street, Los Angeles, CA 90001. Use a trackable service.
  3. Once received and inspected (1–2 business days), we issue your refund.

Refund timing

Refunds go to the original payment method within 3–5 business days after inspection. Your bank/card issuer may take additional days to post it.

Return shipping

If the item arrived damaged, defective, or wrong, we cover return shipping and offer a replacement or full refund (your choice). For change-of-mind returns, the customer covers return shipping; original shipping charges are non-refundable.

Exchanges

For a different size or color, start a return and place a new order — this is the fastest way to get the item you want.

Damaged / wrong items

Contact us within 7 days of delivery with photos; we will make it right with a replacement or full refund including shipping.

Contact

support@apparelonlinee.com, +1 (555) 123-4567, 123 Main Street, Los Angeles, CA 90001